The Export Processing Zone Authority, an investment promotion agency of the Kenya government responsible for catalyzing export oriented investments in economic zones, will consistenly provide services that meet or exceed the requirements and expectations of our customers.

We commit to:-

  • Developing and maintaining an environment that reinforces quality values and customer focus by adopting ISO 9001:2008 Quality Management System.
  • Complying with the requirements of our customers and all applicable regulatory requirements.
  • Continually improving the effectiveness of our quality process through management reviews and ensuring that this policy is communicated and understood through the Organisation.
  • Valuing and encouraging contributions that lead to quality management system improvement at all levels of the Organisation.

This policy provides a framework for developing and reviewing quality objectives. It shall be periodically reviewed for its continuing suitability.

SIGNED: Fanuel Kidenda



The Export Processing Zones Authority (EPZA) is an investment promotion agency of the Kenya government responsible for catalizing export oriented investments in economic zones. At EPZA we recognize our responsiblity for protection of the environment.

To meet this commitment, we shall:-

  • Control our services and operational activities in order to minimize their negative environment impacts.
  • Comply with relevant applicable environmental laws and other requirements that apply to the activities of the Organisation.
  • Set up and strive to achieve our environmental objectives and targets. These targets shall be monitored and periodically reported for review.
  • To train and motivate members of the staff to carry out their tasks in an environmentally responsible manner.
  • Continuously improve our environmental performance by minimizing pollution, adopt waste management best practice, and minimize water and energy use.
  • Achieve these by establishing, implementing and maintaining effective processes for environmental management as required by ISO 14001:2004 Environmental Management System.
SIGNED: Fanuel Kidenda